What support does Look Local offer?
In addition to initial training Look Local is delighted to support our Franchisees with our ‘state of the
art’ web technology. As a Franchisee you will be issued with a unique user name and password that
enables you to access our ‘Franchisees Area’ on our website.
This live system is full of useful information and support documents, links, FAQ’s, news and many other
interesting articles that will help you manage and grow your business on a day to day basis. |
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You will have access to support documents that you can download at any time. These documents are
kept up to date and amendments are notified to you for download when you log in. Our system
ensures that you always have the very latest documentation provided by our Head Office team.
As you uncover questions that you are unsure how to answer you will be able to refer to our
Frequently Asked Questions (FAQ’s) section and indeed if you are still unable to find what you are
looking for simply contact us through our PSi system.
You will be given immediate online access to our support team through our Look Local ‘PSi’ system.
This technology enables you to send a free form message directly to our team where you will receive
an immediate response. This system is extremely effective and saves any frustrating convoluted
communication.
We will keep you fully updated with news regarding Look Local and share our collective progress giving
you the opportunity to share ideas and successes with fellow Franchises.
We provide you with useful links that are appropriate to the running of your own Look Local Franchise.
Also in addition to the marketing and administrative tools available via the bespoke Customer Relationship Management and Accounting Package, Look Local, to assist obtaining new advertisers quickly, will credit back to the franchisee, the sum of £500 on production of the first book. This amount can be used to jump start profitability or as a marketing tool, via discounts, to motivate new advertisers to come on board.
All in all the support features available to our Franchisees are excellent and the ability to communicate
is vital. It is the key to our future success together.
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